April 29, 2022

Grievance Redress Mechanism for Kutaisi City

REC Caucasus Project-Level Grievance Redress Mechanism (GRM) for the GEF Financed Project Low Carbon Solutions through Nature Based Urban Development for Kutaisi City (2022-2024)

The Regional Environmental Centre for the Caucasus (REC Caucasus) as Executive Agency is involved in implementation of the Global Environmental Facility (GEF) financed Project Low Carbon Solutions through Nature Based Urban Development for Kutaisi City – GEF Project ID: 10643” (“the Project”).

For successful and transparent implementation of the Project, REC Caucasus in March, 2022 designed project-level Grievance Redress Mechanism (GRM) at the Project inception phase along with focal point designated and communicated to the stakeholders to ensure that people and communities affected by the project can file a complaints.

Grievance Redress Mechanism (GRM) provides for project-level complaint resolution operational procedures. The principles to be followed during the complaint resolution process include: impartiality, respect for human rights, including those pertaining to indigenous peoples, compliance of national norms, coherence with the norms, equality, transparency, honesty, and mutual respect.

Full version of the Project-Level Grievance Redress Mechanism (GRM) for the GEF Financed Project Low Carbon Solutions through Nature Based Urban Development for Kutaisi City is available for download from the attached file:

0000_GRIEVANCE REDRESS MECHANISM_FULL VERSION_PCA Kutaisi